Shipping Policy
Thank you for shopping at Mixshades!
- Order Processing: We process orders within 1-2 business days. This is the time it takes for us to forward your order to our supplier.
- Shipping Destination: We currently ship to the United States.
- Shipping Time: Delivery to the US typically takes 10-14 business days after the order has been processed by our supplier. Please note that this is an estimated timeframe and is subject to delays beyond our control.
- Shipping Costs: Shipping costs are calculated at checkout. These costs are determined by our suppliers and may vary depending on the product and shipping destination.
- Tracking: Once your order ships from our supplier, you will receive a tracking number via email. Please allow 1-3 business days for the tracking information to become active.
- Delays: Mixshades is not responsible for delays caused by shipping carriers or our suppliers. Factors such as customs clearance, weather conditions, and supplier inventory can affect shipping times. We will do our best to keep you informed of any significant delays.
- Shipping from Multiple Locations: Because we work with multiple suppliers, your order may ship in separate packages and arrive at different times.